Subscriptions & Upgrades
Get New Features and Support On Your Terms

Subscriptions and Upgrades: Staying Current

We are constantly adding new features to RapidLog. You can get these new features in one of two ways: through Subscriptions that give continous access to all new updates and features, or through Upgrades that you purchase whenever you see enough new features to justify the upgrade price.

Since all upgrades and subscriptions are strictly voluntary, we let you decide what options make the most sense for your situation.

Subscriptions

Subscriptions are very popular because they combine several great features:

  • Instant access to new features and updates as soon as they are available (including regulatory changes), right from our website—CDs are available upon request at additional charge
  • Telephone support is available when you need it (60 minutes of standard phone support is included FREE during the term of the subscription)
  • You get a low, predictable price: just $199/year (lapsed subscriptions are $399 to reinstate)
  • Get almost 30% off web seminar fees
  • Add prepaid telephone support time at our best rate: just $79/hour

Many customers are entitled to a free limited-term Subscription with the initial purchase, entitling you to all upgrades as well as block of free standard telephone support to use during that time. When your complimentary subscription expires, you can renew it then at a discounted price, or let it lapse and purchase a combination upgrade/subscription later on when you think the new features justify the cost.

Subscriptions are currently only available for our regular RapidLog product (not RapidLog Pro), and do not include new products or modules that are priced separately from the RapidLog product.

Upgrades

While the majority of customers like our subscriptions, some people don’t wish to maintain an active subscription. In this case, we recommend you simply upgrade to the latest release when/if you see features that you just can’t live without. Our upgrades come with these additional features:

  • Since we're constantly releasing updates and new features, YOU choose when to upgrade, rather than following our schedule.
  • The upgrade price is more predictable, because you always get the then-current Subscription reinstatement price (currently $399).
  • You get a FREE one-year subscription with your upgrade, so you get all new versions of RapidLog for the next calendar year, and 60 minutes of free standard phone support to use during that year as well.

Customer Quotes

“We’ve been customers since version 4. We love how this great package just keeps getting better!”—P.F., Con-Way Central