Skip to content

SQL Connection Failed


How to Fix Error: SQL Connection failed, please check SQL server (When Opening RapidLog)


  1. Click OK on the error message.
  2. Press the Windows key on your keyboard and the letter “R” at the same time. (Win+R)
  3. In the run windows type Services.msc This will open the windows services windows.
  4. Find the service SQL Server (RAPIDLOG). Select the service, then click Start on the left side of the window.
  5. Right click on the SQL Server (RAPIDLOG) instance and click on Properties
  6. On the Gerneral tab set the Startup type to ‘Automatic (Delayed Start)’
  7. On the Recovery tab set the First, Second and Subsequent Failures to ‘Restart the Service’
  8. Click OK, Close the services window and try opening Rapidlog. If you get an error message starting the SQL service then please contact technical support.