If you’re a new or existing RapidLog customer and want us to pull HOS data automatically from your ELD provider, here’s what we need from that provider to set it up.

To connect a new ELD provider to RapidLog, we need documentation for that provider’s web API covering three types of data:

1. Driver List — a list of the drivers on your ELD system. Active drivers are required; inactive drivers are also helpful, so we can capture their most recent logs before they’re removed from the system.
2. HOS Log Records — the ELD event data for each driver, each day: duty-status changes, location (e.g., “5 miles SSE of Springfield, IL”), shipping document numbers, tractor/trailer IDs, and other details tied to each event.
3. Location & Related Records — some providers split this across multiple API calls (for example, duty status points, locations, and distance values as three separate endpoints). We want to identify every call needed to capture this data completely, using as few calls as possible. JSON or XML are both fine.

API Credentials

You’ll provide the API credentials for your ELD provider account. We only ever need read access — never the ability to make changes — so let us know what permission level or credential type your provider requires for that. Some providers require you to contact their support team to unlock API access; others let you generate credentials yourself with the correct scope selected. Either way, we want to make sure the right access level gets requested the first time.

Questions? Reach out to us at contactus@rapidlog.com or 877-274-3564, and we’ll help get things connected.