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Category: Errors

Automatic Border Crossing for ELD Data

Topic: Automatic border crossings are not being detected when importing my ELD data. Instructions: To set up automatic border crossing detection you will need to

Object Open Error

Topic: How to Fix Error: Object Open followed by Access Violation when opening a company or running the purge Instructions: Install and open either LinqPad

Can’t Draw On Hidden Canvas

Topic: How to Fix Error: “Can’t draw on hidden canvas” when trying to print a Report in RapidLog. Instructions: Download¬† Unzip the file. Double click

License Errors

Topic: When opening Rapidlog you get Load License Manager window. Clicking authorize doesn’t fix the issue and you get a -22, -24, or -103 error.

Floating Point Division by Zero

Topic: How to Fix Error: Floating Point Division by Zero Instructions: Click the wrench in the upper right, then select Reset Current batch. Click the

Log Meter is Low

Topic: How to Fix Error: Log Meter is Low Instructions: Open up a Support Request After you have placed a support request a technician will grant

Future Date Not Allowed

Topic: How to Fix Error: Future Date Not Allowed in RapidLog Pro Instructions: Info – This error is either because you’re entering a date into

Connecting to Live Chat

Topic: How do I connect with a RapidLog technician to get support through live chat? Instructions: Click on the My Account page. Type in your